If you have an enquiry about placing an order or about an existing order, please email customer services: customerservices@lustrousjewellery.com, We aim to reply within 48 hrs during business hours. If you prefer to talk to us, our phone number is +442032876078 (please no cold sales calls) 

*At present, we might not be able to answer your calls as normal, but we are replying to all email enquires as soon as we can. 

For all other enquiries, please email the relevant department:  

For General Enquiries, please contact: contact(at)lustrousjewellery(dot)com  or info(at)lustrousjewellery.com 

For Wholesale Enquiries, please contact: wholesale(at)lustrousjewellery(dot)com

For Stockist Requests: If you have a jewellery, gift or wedding outlet and would like to stock our beautiful branded pearl jewellery, please contact us stockists(at)lustrousjewellery(dot)com.

For any PR enquiries, please contact: pr(at)lustrousjewellery(dot)com


Office Open Times:

Monday: 9:30am-4:30pm

Tuesday: 9:30am-4:30pm

Wednesday: 9:30pm-4:30pm

Thursday: 9:30am-4:30pm


Saturday: Closed

Sunday: Closed


Postal Address:

Lustrous Jewellery

34 New House

67-68 Hatton Garden